You can also get the GUID from smscfg.ini located in C:\windows folder.Ĭopy the GUID ID and go back to your SQL management studio to find out which computer has this GUID ID. So from this log, i can get the GUID of the computer and check in SCCM,which computer this GUID is assigned to.
Bomgar jump client shows not active registration#
Review ClientIDManagerStartup.log -> Records the creation and maintenance of client GUID'S and also the registration status of the client computer.This Can help to troubleshoot scenarios where the client changes its GUID after a hardware change or after Windows activation. I started troubleshooting on the client side by looking at client logs.ġ.
Bomgar jump client shows not active install#
When PC has SCCM agent and is healthy, where should we look to fix the issue ? Can we simply uninstall the client and install it back ? does this work ? I have asked user to check if the SCCM client installed and launch software center so it was confirmed that ,PC has SCCM agent and is receiving the deployments ,i have decided to take this up further and help to troubleshoot. I checked the site maintenance ,clear install flag is enabled but that is not the issue here. This task clears the flag, i.e., sets the value to zero, if the client has not reported a heartbeat in the configured number of days. The only action built into ConfigMgr to do this is the Clear Install Flag from site maintenance task. It means that the computer had the client agent installed but the Client flag has been cleared. In SCCM database ,if I check select * v_r_system where name='computername'. Screenshot for PC has no SCCM agent installed : He confirms that, they are coming from SCCM and his PC has SCCM agent and also apps in Software center. So i asked him to check if these deployments are coming through SCCM/Configmgr or other methods. From the console,atleast i can see that, the client=No.
If the PC has no SCCM agent ,there is no way to receive the deployments. When i heard of this ,i verified in SCCM, based on the computer name provided and found ,the PC has no SCCM agent.
Colleague mine has asked me, why is he getting applications /updates on his computer that he hasn't requested for.
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